When robotic process automation (RPA) first appeared on the market a few years ago, it was heralded as a step-change technological solution, with the global RPA market size expected to reach $11 billion by 2027. As software robots took on the most monotonous and repetitive activities, they would free up employees (opens in new tab) to focus on more important, cognitive, and creative ones while also improving efficiency, accuracy, agility, and scalability.

At the time, many employees expressed concerns that RPA would lead to them losing their employment, rather than allowing them to concentrate on higher-level, more thoughtful work. However, RPA is successfully being utilized to supplement, rather than replace, human resources (opens in new tab), enabling workers to use their experience and capabilities in a more engaging and beneficial way, rather than focusing on manual and time-consuming processes. Automating operations in this way has its advantages for businesses too. But RPA does come hand-in-hand with some specific security issues, which forward-thinking organizations will want to consider.